Frequently Asked Questions
Everything you need to know about bringing art into your home.
How are the artworks packaged for shipping?
All prints and original pieces are carefully wrapped in acid-free tissue paper and shipped in heavy-duty reinforced tubes or flat rigid mailers to ensure they arrive in pristine condition.
Do you offer international shipping?
Yes, we ship Sarah Taylor Art globally. Shipping costs and delivery times are calculated at checkout based on your specific location and the size of the artwork.
Are the art prints signed by the artist?
Limited edition prints and original works are hand-signed and numbered by Sarah Taylor. Open edition prints are digitally signed to maintain authenticity while remaining accessible.
What is your return policy for original pieces?
We want you to love your new art. If you are not satisfied, you can return the piece within 14 days of delivery, provided it is in its original condition and packaging. Please note that return shipping costs are the responsibility of the buyer.
Can I request a custom commission?
Sarah accepts a limited number of commissions each year. Please contact us through our 'Commissions' page to discuss your vision, timeline, and pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.